{"id":51375,"date":"2022-06-18T17:32:09","date_gmt":"2022-06-18T17:32:09","guid":{"rendered":"https:\/\/diadem-consulting.ch\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\/"},"modified":"2022-06-18T17:32:11","modified_gmt":"2022-06-18T17:32:11","slug":"la-gentillesse-nouvelle-cle-de-la-reussite-au-travail","status":"publish","type":"post","link":"https:\/\/diadem-consulting.ch\/en\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\/","title":{"rendered":"La gentillesse, nouvelle cl\u00e9 de la r\u00e9ussite au travail ?"},"content":{"rendered":"

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La gentillesse, nouvelle cl\u00e9 de la r\u00e9ussite au travail ?<\/p>\n<\/h1>\n<\/div>\n

[\/et_pb_text][et_pb_divider color=”#fd5e1f” divider_weight=”4px” _builder_version=”4.16″ _module_preset=”default” width=”6%” module_alignment=”center” global_colors_info=”{}” theme_builder_area=”et_body_layout”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#002066″ text_font_size=”18px” text_line_height=”1.8em” max_width=”1080px” module_alignment=”center” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”et_body_layout” sticky_enabled=”0″]<\/p>\n

Notre soci\u00e9t\u00e9 concurrentielle et comp\u00e9titive valorise la r\u00e9ussite et la confond parfois avec la \u00ab victoire \u00bb sur les autres. Se montrer \u00ab dur en affaires \u00bb est un lieu commun. Mais cette duret\u00e9 est-elle vraiment efficace dans le monde de l\u2019entreprise et, singuli\u00e8rement, du management? L\u2019agressivit\u00e9 et la m\u00e9chancet\u00e9 sont-elles\u2026 des qualit\u00e9s professionnelles? Certains le pensent.<\/p>\n

M\u00e9chancet\u00e9 et calcul seraient synonymes, tandis que la gentillesse serait trop souvent assimil\u00e9e \u00e0 la niaiserie, la na\u00efvet\u00e9 et finalement l\u2019\u00e9chec.<\/p>\n

Il convient de s\u2019interroger sur ce raisonnement, car l\u2019exp\u00e9rience peut nous conduire sur une toute autre voie. Selon une enqu\u00eate am\u00e9ricaine relat\u00e9e par le New York Times<\/em> en 2012, dont l\u2019un des objectifs \u00e9tait d\u2019\u00e9claircir un grand myst\u00e8re manag\u00e9rial: qu\u2019est-ce qui fait qu\u2019une \u00e9quipe de travail est efficace?<\/p>\n

Apr\u00e8s avoir \u00e9tudi\u00e9 plus de cent \u00e9quipes sur plus d\u2019un an, les chercheurs en sont arriv\u00e9s \u00e0 une conclusion simple: les meilleures \u00e9quipes sont celles o\u00f9 les gens sont gentils les uns envers les autres. Gr\u00e2ce \u00e0 elles, les \u00e9quipes seraient plus soud\u00e9es. Commentant ce sondage, un \u00e9conomiste avan\u00e7ait m\u00eame que ce type de comportement faisait gagner plus de 5% de richesse aux entreprises concern\u00e9es! Un revers pour les profils \u00ab aux dents longues \u00bb.<\/p>\n

Tentons de mieux comprendre la probl\u00e9matique que je d\u00e9veloppe \u00e9galement dans mon ouvrage <\/strong>les 7 lois du changement <\/strong><\/a>(Hachette\/Marabout).<\/p>\n

\u00c9craser l\u2019autre, c\u2019est jouer perdant<\/strong><\/p>\n

A quoi m\u00e8ne la m\u00e9chancet\u00e9? En principe, \u00e0 passer devant en \u00e9crasant son voisin, son coll\u00e8gue ou son concurrent. Le hic est que cette attitude semble d\u00e9voratrice d\u2019\u00e9nergie. Au lieu de sublimer son agressivit\u00e9, on la d\u00e9verse en quelque sorte \u00e0 l\u2019\u00e9tat brut.<\/p>\n

Dans un premier temps, on peut certes obtenir des r\u00e9sultats, en termes de pouvoir ou d\u2019argent. Mais en mesurant constamment sa puissance sur l\u2019affaiblissement des autres, le m\u00e9chant risque de rencontrer, \u00e0 la longue, plus dur que lui. En attendant, il vivra -quelquefois inconsciemment- dans la crainte de cette rencontre fatale et cela contribuera \u00e0 exacerber encore son agressivit\u00e9. Ce cercle vicieux n\u2019est-il pas souvent fatal, comme le montrent quantit\u00e9 de faits divers et d\u2019histoires tir\u00e9es de l\u2019actualit\u00e9?<\/p>\n

Canaliser son agressivit\u00e9<\/strong><\/p>\n

La question centrale pourrait \u00eatre la suivante: comment canaliser une pulsion aussi naturelle que l\u2019agressivit\u00e9? Il n\u2019est pas forc\u00e9ment malsain qu\u2019elle soit refoul\u00e9e. Au contraire. Ce qui compte aux yeux de nombreux sp\u00e9cialistes en ressources humaines est qu\u2019elle soit intelligemment orient\u00e9e.<\/p>\n

Plut\u00f4t que de prendre une forme n\u00e9gative, comme chez le m\u00e9chant, elle semble efficace et positive quand elle se transforme en ambition saine ou en courage tourn\u00e9 vers le d\u00e9passement de ses propres imperfections. Cette ambition non intrusive vis-\u00e0-vis de l\u2019ext\u00e9rieur et surtout non violente diminuerait le stress, en favorisant l\u2019estime de soi, \u00e0 travers le regard des autres, apais\u00e9s car trait\u00e9s avec bienveillance. Dans la foul\u00e9e, elle favorise bien entendu les \u00ab renvois d\u2019ascenseur \u00bb.<\/p>\n

Savoir d\u00e9l\u00e9guer pour se renforcer<\/strong><\/p>\n

Or, pour se d\u00e9passer et accomplir une \u0153uvre collective ou une entreprise qui va au-del\u00e0 de nos capacit\u00e9s personnelles, on a besoin de son prochain et on a donc int\u00e9r\u00eat \u00e0 le valoriser. Cela passe par la confiance, la libert\u00e9 accord\u00e9e \u00e0 nos subordonn\u00e9s et m\u00eame par l\u2019affection.<\/p>\n

Ceux qui r\u00e9ussissent ne sont-ils pas en effet ceux qui savent le mieux d\u00e9l\u00e9guer, s\u2019inspirer d\u2019autrui, f\u00e9d\u00e9rer les talents\u2026 plut\u00f4t que de se recroqueviller sur une satisfaction imm\u00e9diate et \u00e9go\u00efste? Comme l\u2019\u00e9crivait au 19\u00e8me si\u00e8cle l\u2019\u00e9crivain am\u00e9ricain Mark Twain, \u00ab la gentillesse est le langage qu\u2019un sourd peut entendre et qu\u2019un aveugle peut voir \u00bb.<\/p>\n

En ce sens, c\u2019est paradoxalement en offrant du pouvoir que l\u2019on accro\u00eet son pouvoir. C\u2019est pr\u00e9cis\u00e9ment ce qu\u2019une chercheuse de la prestigieuse universit\u00e9 am\u00e9ricaine Harvard a d\u00e9couvert en \u00e9tudiant les relations interpersonnelles chez Google. Julia Rodosky, dans un rapport publi\u00e9 en 2012, indiquait que la gentillesse des cadres et leur libert\u00e9 d\u2019action, leur facult\u00e9 de prendre des risques sans se faire rabrouer par leurs sup\u00e9rieurs, bref l\u2019empathie g\u00e9n\u00e9rale entre coll\u00e8gues expliquait largement le succ\u00e8s prodigieux de la multinationale num\u00e9rique.<\/p>\n

Maxime Coignard \u2013 Auteur des 7 lois du changement<\/strong><\/a> \u2013 Marabout\/Hachette<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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La gentillesse, nouvelle cl\u00e9 de la r\u00e9ussite au travail ? Notre soci\u00e9t\u00e9 concurrentielle et comp\u00e9titive valorise la r\u00e9ussite et la confond parfois avec la \u00ab victoire \u00bb sur les autres. Se montrer \u00ab dur en affaires \u00bb est un lieu commun. Mais cette duret\u00e9 est-elle vraiment efficace dans le monde de l\u2019entreprise et, singuli\u00e8rement, du […]<\/p>\n","protected":false},"author":1,"featured_media":51156,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-51375","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maxime-coignard-en"],"yoast_head":"\nLa gentillesse, nouvelle cl\u00e9 de la r\u00e9ussite au travail ? - Diadem Consulting - Executive Coaching en Suisse Romande<\/title>\n<meta name=\"description\" content=\"Diadem Consulting Suisse, cabinet de conseil en ressources humaines qui accompagne les cadres et les dirigeants sur tous les m\u00e9tiers\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/diadem-consulting.ch\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La gentillesse, nouvelle cl\u00e9 de la r\u00e9ussite au travail ?\" \/>\n<meta property=\"og:description\" content=\"Diadem Consulting Suisse, cabinet de conseil en ressources humaines qui accompagne les cadres et les dirigeants sur tous les m\u00e9tiers\" \/>\n<meta property=\"og:url\" content=\"https:\/\/diadem-consulting.ch\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\/\" \/>\n<meta property=\"og:site_name\" content=\"Diadem Consulting - Executive Coaching en Suisse Romande\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/diademcoaching\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-18T17:32:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-18T17:32:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/diadem-consulting.ch\/wp-content\/uploads\/2022\/05\/gentilesse.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1097\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin01\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@maxime_coignard\" \/>\n<meta name=\"twitter:site\" content=\"@maxime_coignard\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin01\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/diadem-consulting.ch\\\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/diadem-consulting.ch\\\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\\\/\"},\"author\":{\"name\":\"admin01\",\"@id\":\"https:\\\/\\\/diadem-consulting.ch\\\/#\\\/schema\\\/person\\\/85c5e521196786defaca975bbf56b43c\"},\"headline\":\"La gentillesse, nouvelle cl\u00e9 de la r\u00e9ussite au travail ?\",\"datePublished\":\"2022-06-18T17:32:09+00:00\",\"dateModified\":\"2022-06-18T17:32:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/diadem-consulting.ch\\\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\\\/\"},\"wordCount\":999,\"publisher\":{\"@id\":\"https:\\\/\\\/diadem-consulting.ch\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/diadem-consulting.ch\\\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/diadem-consulting.ch\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/gentilesse.jpg\",\"articleSection\":[\"Maxime Coignard\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/diadem-consulting.ch\\\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\\\/\",\"url\":\"https:\\\/\\\/diadem-consulting.ch\\\/la-gentillesse-nouvelle-cle-de-la-reussite-au-travail\\\/\",\"name\":\"La gentillesse, nouvelle cl\u00e9 de la r\u00e9ussite au travail ? 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